For plumbers
AI Receptionist for Plumbers: Never Miss an Emergency Call
A burst pipe at 2am does not go to voicemail, it goes to whoever picks up, so the AI front desk answers on the first ring, gets the address, and books the job while the customer is still on the line.
The call you cannot answer
Emergency callers do not leave a voicemail
It is Sunday morning and the main is backing up into somebody's basement. You are already in a crawlspace across town with your phone in the truck. That caller is not waiting for you to ring back. They hang up and dial the next plumber on the list, and you never know the job existed.
The same thing happens at 2am with a water heater letting go, and at 4pm on a Friday when everybody phones at once. The AI front desk picks up all of it, in your voice, on the first ring.
How a call goes
Burst pipe to booked job, start to finish
Here is one emergency call, the whole way through.
- It picks up on the first ring, in a natural voice, and says your company name.
- It asks whether this is an emergency, and the caller says there is water coming through the kitchen ceiling.
- It gets the address, the phone number, and what is actually happening, and tells them where the main shutoff usually sits.
- It checks what you have open, offers the caller a time, and books it while they are still on the line.
- Your phone buzzes with the name, the address, and the job, so you know what you are driving to before you turn the key.
What it does
A front desk that works nights and weekends
Answers on the first ring
Every call, 2am or 2pm, holidays included. If one does slip through, it texts the caller back so the lead does not walk.
Answers their questions
Do you do drain cleaning. Do you serve Dartmouth. What does a call-out run. It handles the ordinary questions the same way you would.
Screens the tire-kickers
It finds out the job, the address, and whether it is something you take, so you are not driving across the harbour for a washer.
Books the job
The appointment lands on your calendar while the customer is still talking. No callback, no phone tag.
It is not just the phone
The website and the reviews come with it
The front desk is one of three pieces, and you get all three for the one price. Somebody searching for a plumber at midnight has to find you before they can call you, and they have to trust what they see when they land.
Have a look at our plumber websites, or read the plain-English rundown in what is an AI front desk.
A website built to get called
Fast, clear, built for phones, with your service area and your number where people can find them. See our websites.
A review engine that runs itself
After the job is done it asks the customer for a Google review, so your rating keeps climbing without you chasing anybody. See the Google review engine.
FAQ
Questions, answered
It sounds like a person answering your phone. It talks in a natural voice, waits its turn, and uses your company name and your words for the work you do.
It asks. We set it up with the jobs you drop everything for and the ones that can wait until Tuesday, then it sorts the call and flags the urgent ones to you right away.
It texts that caller back with your name and a way to book. Most people reply to a text even when they will not leave a voicemail.
Yes. Pick up when you can and let it catch the rest. It only takes the calls you do not get to, and you review how it handles them before it ever goes live.
Hear it take an emergency call
Give us 15 minutes. We ring the front desk on the call so you hear it handle a customer and book the job. Then a straight price. $297 a month, no contract, website and review engine included.